Local government management is evolving. But at its core, it remains about people. This executive summary highlights key learnings from experienced City Managers James Keene (City of Palo Alto) and Lee Feldman (City of Ft. Lauderdale). Keene and Feldman discuss common challenges in local government management and strategies for fostering transparency and innovation.
How governments are embracing new mediums, such as social media, to increase civic engagement
Strategies for leading successful public transparency initiatives
Recommendations for encouraging innovation within local government
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