On-Demand Recording

Combating Noise with Citizen Engagement

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Dealing with noise within your constituent base or internal stakeholders?


Since 2004, the introduction of Facebook, NextDoor, and Twitter have given government officials a new set of tools, while increasing the complexity of two-way communication with citizens. Across the country, constituent expectations are at an all-time high to leverage numbers to tell a story, share performance data, and solicit feedback regularly.

Whether its passing a tax measure, deciding whether backyard chicken coops should be allowed, or combating false claims that your police department may not be enforcing the new traffic regulations last year, technology can play a role in the solution or, if left unaddressed, exacerbate the problem.


Watch this webinar to learn how you can:
  • Garner citizen support for referendums, tax measure, and community improvement projects
  • Utilize data to combat noise and support narratives from the public, or share internal performance measures to inform/educate government officials including council members
  • Facilitate an environment of trust by improving transparency, while reducing FOIA requests
  • Leverage social media to create proactive streams of two-way communication with citizens
  • Increase feedback from demographics under-represented at traditional events such a council meetings and town halls

Presented By:


Carris Rhodes
Manager, Public Engagement
OpenGov

Carris is passionate about helping government agencies facilitate, increase and execute public engagement that builds trust in government. Before joining OpenGov she worked with government agencies to build their public engagement strategy and messaging for economic development initiatives and complex infrastructure projects.


Mary M. Blowe
Chief Financial Officer/Director of Support Services
City of Winchester, VA

Mary is the Chief Financial Officer and Director of Support Services at City of Winchester, VA. Mary was promoted in 2015 and previously served as the City's Finance Director since December 2002 and prior to that, she was the City Tax Auditor for the city when hired in 1997. Ms. Blowe has a Bachelor of Science in Business Administration with a concentration in fiance, from Longwood College. She has also completed a graduate certificate in public management program at Shenandoah University and received a Masters in Public Administration from George Mason University. She is a member of the Government Finance Officers Association and the Virginia Government Officers Association.




Jennifer (Pearson) Stapleton
City Administrator
City of Sandpoint, ID

Jennifer is the City Administrator for Sandpoint, Idaho. She brings over 20 years of experience in administration. Prior to her current position in Sandpoint, she held various positions in grant management in the Spokane, WA area. She holds a bachelor's degree in political science from Gonzaga University and a master of public administration degree from Eastern Washington University.




Gabriel Menendez, P.E.
Director of Public Works
City of Ormond Beach, FL

Gabriel is a registered professional engineer in Nevada, Texas and Florida. He graduated from the University of Texas at Austin with a Bachelor’s of Science Degree in Civil Engineering. He has served in both the private and public works environments for over 35 years. Public engagement and public involvement has been a large part of Gabe’s profession





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Combating Noise with Citizen Engagement